FAQS

Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.

What payment methods do you accept?

We accept payments through PayPal. All transactions are processed securely to ensure your information is protected.

What if my item is damaged or defective?

We’re sorry for the inconvenience! If you receive a damaged or defective item, please contact us immediately at Contact section with your order number and a photo of the issue. We’ll send you a replacement promptly.

How do I report an issue with my order?

If you encounter any problems with your order, please contact our customer service team at Contact with your order number and a description of the issue. We’re here to help and will provide you with the next steps.

What is your return policy?

We aim to ensure you are fully satisfied with your purchase. If there are any issues with your order, please reach out to us, and we'll make it right by providing a replacement or resolving any concerns you may have. Custom or personalized items are not eligible for replacements unless they arrive damaged or defective.

Can I cancel or modify my order?

We process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible at Contact. If your order has not yet been processed, we’ll do our best to accommodate your request.

How long does shipping take?

Our standard shipping times vary depending on your location. Generally, orders are processed within 3-5 business days and shipping takes an additional 7-10 business days. You will receive a tracking number once your order has shipped.

Do you offer international shipping?

Yes, we ship to many countries worldwide! International shipping times and rates vary based on your location. Please note that you may be responsible for additional customs fees or import taxes upon delivery.